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Lakeside Software’s goal is to help IT reduce costs and improve end-user productivity by providing visibility into an organization’s end-user environment. Lakeside believes end-user experience is the most important metric in IT. For over 20 years, Lakeside has seen organizations make changes to their end-user computing environments in order to improve the quality or reduce costs. Successful management of projects requires measurable success criteria. To make such measurements, it’s necessary to determine precisely the “before” and “after” states. With SysTrack Digital Experience Monitoring, organizations ensure that their end users have the technology they need to get work done while reducing IT costs and streamlining operations. SysTrack has helped thousands of customers continuously empower IT teams by providing a mechanism for planning, deploying, supporting, and measuring workplace technology solutions for millions of end users.